Mr. Valladares went to his bank to cash a check for $100. His appearance reminded his teller of a photo of a robbery suspect. She triggered the alarm and police stormed the branch. Mr. Valladares was hurt in the incident and sued the bank for negligence, arguing it had failed to train its staff. The jury awarded him $2.6 million in compensation for his injuries and $700,000 in punitive damages. The Third District Court of Appeal reversed the judgment, based on this Court’s decision that protects private citizens from being sued for calling the police.